Senior Product Manager

As (Senior) Product Manager in Team Re-commerce Infrastructure you play a key role to develop and maintain the business critical infrastructure for Re-commerce Operations.

You will be responsible for the operational backbone of the Re-commerce Supply Chain to foster further growth and enable efficient Operations in Logistics, Content Creation and Customer Care.

WHERE YOUR EXPERTISE IS NEEDED

• As part of Re-commerce Operations Team you will be the business counterpart for our Tech Team Re-commerce Infrastructure
• Identify core levers and functionalities to strengthen the existing infrastructure and bring it to the next level by zooming out of daily business and developing a future vision for sustainable technical solutions ensuring smooth and scalable Operations
• Independently drive optimizations for the whole R-ecommerce supply chain and support the day2day needs of the Re-commerce business stakeholders
• Solve meaningful problems with significant business impact through software solutions
• You are excited to work on complex cross-department challenges and manage stakeholders throughout whole Zalando with ease
• You are responsible for setting priorities right and aligning with all stakeholders to ensure that the right things are tackled at the right time

WHAT WE'RE LOOKING FOR

• Expertise in product discovery and agile product management; strong business sense and a passion for solving problems
• Experience developing B2B products across multiple platforms.
• Excellent communication skills with the ability to understand, analyze and clearly communicate business problems and priorities to engineering teams vice versa
• A team player who builds strong relationships with their multidisciplinary peers and stakeholders develop high quality, impactful solutions

BENEFITS

• A working environment based on trust, encouragement and feedback; positive, inspiring work atmosphere
• Performance-based compensation, employee stock ownership program, 40% Zalando shopping discount, discounts with external partners, offices in central locations, public transportation discounts, social services, great IT equipment, flexible working hours, additional vacation days and time off for volunteer activities, free drinks and fruits, various sports and health offers
• Mentoring and personal development opportunities from an international team of experts
• Relocation assistance for international employees, PME family service and parent and child rooms* (*only at selected locations)

We live diversity. In our teams, we bring together people with different backgrounds, perspectives and skills. Every staffing decision is made based on qualifications, performance and the needs of the business.

WHO WE ARE

Zalando is Europe's leading online platform for fashion and is connecting customers, brands and partners in 17 countries. We foster the development of digital solutions for fashion, logistics, advertising and research and provide more than 23 million active customers with the latest fashion from head to toe, with the help of a team characterized by a wide variety of talents, interests and languages.

ABOUT THE TEAM

The Pre-owned team is part of the "Re-commerce" unit. We are Zalando's circularity and fashion re-commerce team. We enable everyone to fulfill their desire to refresh their wardrobes in a more sustainable way - by providing fresh, quality assortment and an unmatched level of convenience. Concretely, we provide customers with the opportunity to trade-in their lightly worn items, and buy pre-owned fashion. We define "pre-owned" as second-hand-fashion items from popular ("high-street") brands that are in like-new condition, which we present in a high-standard environment.

We are at an early stage of the business: In end of 2020 we integrated into the Zalando Fashion Store, launching the Pre-owned category. This is the first launch of a new category in the Fashion Store since 2018. The category is currently live in most of Zalando markets (DE, FR, ES, NL, PL, BE, IT, FI, SE, DK, CZ, IE, AT) and more markets will follow soon. Pre-owned is a strategically relevant topic for Zalando group, contributing to our customer promises, our strategy of becoming the starting point for fashion and the circularity goals in our sustainability strategy (do. More).

In addition, the re-commerce propositions are available on the Zalando Zircle app and the Zalando Zircle web-shop. Looking ahead, we believe in building a proposition that is also available offline.

Please note that all applications must be completed using the online form - we do not accept applications via email.